With experience ranging from full curriculum development to human performance improvement consulting, we can…
Analyze needs and define program requirements
- Facilitate stakeholder and subject matter expert meetings to determine business goals and objectives and critical business issues.
- Build process and information models to document as-is and to-be processes.
- Interview individual contributors, conduct site visits, and shadow employees.
Design learning campaigns or individual training components to effect behavior change
- Create instructionally sound designs for learning solutions, specifying detailed terminal and supporting objectives, learning solution structure, delivery modalities, activities for learning reinforcement, measures of assessment, and features to meet specific client needs. Solutions include:
- Instructor-led training
- Virtual instructor-led training
- E-learning
- Blended learning programs
- Self-directed learning
- Shoulder-to-shoulder programs
- Microlearning for mobile platforms
- Synchronous (cohort-based) and asynchronous distance learning
- Multi-faceted campaigns that address affective, cognitive, and psychomotor objectives
- Analyze source materials, map content to learning objectives, and identify gaps in the source content.
- Synthesize content from multiple sources and work with SMEs to refine source content and fill in content gaps, including developing new content with SME direction and adhering to intellectual property and copyright laws as applicable.
- Create end-to end resources for training delivery and implementation:
- Instructor-led training and virtual instructor-led training packages including presentation slides, facilitator guides, logistics guides, joining instructions, participant guides, and posters
- Trainer and trainee guides, evaluation rubrics, job aids, and resources for shoulder-to-shoulder programs
- Learning path guides and supervisor interview guides for self-paced learning programs
- Implement e-learning and microlearning and integrate into LMS
- Manage translation into multiple languages.
Design employee performance support materials to extend learning beyond the classroom into a continuous learning culture
- Job aids for common tasks with high error recurrence
- Decision trees for multi-step processes that frequently require supervisor intervention
- Indexed reference and process materials for just-in-time task support
- Explainer videos demonstrating procedures
- Searchable knowledge bases to store frequently asked questions
Support the implementation of new training programs and resources
- Train-the-trainer programs and supporting materials
- Internal marketing collateral for initiatives such as sizzle reels or trailers, advertisements, posters, and newsletter articles
- Audits of program pilots and facilitation of after-action reviews with trainers and stakeholders
- Training evaluation design to evaluate reaction, learning, behavior, and results
Develop programs to capture aging workforce knowledge
- Recording interviews with employees nearing retirement
- Job shadowing to analyze and capture information flow
- Library and resource bibliography
- Mentoring programs to pair employees nearing retirement with less senior employees
Contact us today to see how we can help solve your business challenges.
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